Contact Us
This is the page to use if you want to reach the editorial team behind Top Offshore Sportsbooks — to flag something wrong in a review, tell us about a payout that stalled, ask how we rank the newer offshore sportsbooks, or raise a business matter. Email [email protected] and we'll read it. We aim to reply to genuine reader questions within a couple of working days, though we can't promise a response to every message.
One thing to be clear about up front: we are an independent comparison site, not a sportsbook. We don't hold accounts, process deposits, release withdrawals, verify documents, or reset passwords. If your issue is with money sitting in an account somewhere, the operator's own support team is the only route to a resolution — we explain below how to escalate and what we can realistically add.
You must be 21 or older to bet with most of the operators covered here (18 at some, depending on the sportsbook's own minimum). If gambling has stopped being entertainment, call the National Problem Gambling Helpline at 1-800-GAMBLER, free and confidential, 24/7. Our responsible gambling resources page lists further support.
What to email us about
- Corrections. A bonus figure, rollover multiple, minimum odds requirement, banking method or payout window that no longer matches what the operator publishes. Include the sportsbook name and where you saw it on the site.
- Your own experience. Slow withdrawals, KYC requests that went nowhere, limits applied to a winning account, a bonus voided on terms you weren't shown. First-hand accounts from US bettors feed directly into how we weight reliability.
- New offshore sportsbooks we've missed. Especially brands that launched recently and are taking US players. Tell us the name and anything you know about the licensing jurisdiction.
- Questions about our rankings. Why one site sits above another, what changed, what we could not verify.
- Business and partnerships. Advertising, affiliate arrangements, media requests, and any operator that wants to dispute a review's accuracy.
What we can't do for you
This matters more here than it would on most contact pages. The sportsbooks we cover are licensed offshore — commonly in Curaçao, Panama or Costa Rica — and are not licensed or regulated by any US state gaming commission or board. Offshore sports betting sits in a legal grey area for US bettors: the rules differ state by state, some states regulate online sportsbooks and racebooks while others restrict or prohibit online gambling entirely, and accepting US customers is not the same thing as being authorized to serve them. Check your own state's laws, and treat anything legal or tax-related here as general information rather than advice — consult a qualified professional for your situation.
The practical consequence: there is no US regulator to appeal to, no state-mandated dispute resolution, no segregated-funds requirement and no guaranteed payout. We cannot compel an offshore operator to pay you, and neither can anyone else in the US. We can publish what happened, and we do.
Escalating a payout or account problem
- Open a ticket with the sportsbook's own support — live chat first, then email so you have a written record. Note the date and reference number.
- Complete any outstanding KYC verification. Unfinished ID checks are the single most common reason a withdrawal stalls at an offshore sportsbook, even where onboarding was light.
- Re-read the terms attached to any bonus on the account. Unmet rollover, a wager placed below the minimum odds, or an expired promotion can lock a balance legitimately.
- If the license is Curaçao-based, some operators list a complaints channel tied to their license. It is worth using, but expect limited leverage.
- Then write to us with dates, amounts and screenshots. We can't recover funds, but repeated credible reports change a sportsbook's position in our lists — and that is the pressure an independent site actually has.
Telling us about a bonus that didn't match
Welcome offers are where reader reports are most useful, because the headline number is the easy part and the conditions are where the value lives. We list the advertised offer beside the operator; if the terms on the ground differ, tell us. As of our last check on Sep 27, 2026, these are the headline welcome offers for the highest-ranked sportsbooks on this site — all of them operator advertising, not our own test results, and all subject to rollover, minimum-odds and time-limit conditions set by the operator and worth reading in full before you deposit:
| Sportsbook | Advertised welcome offer | Editorial rating |
|---|---|---|
| Lucky Rebel | 125% up to $1,250 + 50 FreeBet | 10.0 |
| Bovada | 50% up to $250 | 9.7 |
| BetOnline | $250 in free bets | 9.7 |
| BetNow | 125% up to $2,500 | 9.4 |
| Everygame | 100% up to $500 | 9.4 |
| BetUS | 100% up to $2,000 sports, 25% casino | 9.1 |
| Sportsbetting | 50% up to $250 in free bets | 8.9 |
| Xbet | 50% up to $200 on credit card deposits | 8.7 |
| MyBookie | 100% up to $1,000 for new players | 8.7 |
| ApuestaHoy | 200% welcome offer | 8.5 |
Ratings are our editors' own scores, not customer-review averages. We may earn a commission when a reader opens an account through a link on this site. That revenue does not buy a position in any list, and it does not stop us publishing a complaint about an operator we have a commercial relationship with — if it did, the contact address above would be pointless.
The three sportsbooks readers write to us about most
Lucky Rebel — the newest name at the top
Lucky Rebel leads our rankings largely because it is one of the newer offshore sportsbooks aimed at US players and it has moved fast on the things newer brands can control: crypto banking, a mobile browser experience that doesn't need an app store download, and an aggressive front-loaded welcome offer of 125% up to $1,250 plus a 50 FreeBet, which carries rollover, minimum-odds and expiry conditions you should read on the operator's own terms page before depositing. The limitation is straightforward and we'd rather say it than bury it: a short track record. Reliability at an offshore sportsbook is proven over years of paying out, not months, so reader reports about withdrawal timing here carry more weight with us than they would for an established brand.
Bovada — the long track record
Bovada sits high for the opposite reason: it is one of the most familiar names among US bettors, with years of history behind its payouts, deep NFL, NBA, MLB and NHL coverage, same-game parlays and prop markets, and a racebook alongside the sportsbook. Its welcome bonus of 50% up to $250 is modest next to the headline percentages elsewhere, which is the honest trade — lower upfront value, less rollover to clear. The real limitations are that Bovada does not accept players from every US state and its pricing on mainstream sides is rarely the sharpest available, so line shoppers often keep a second account.
BetOnline — market depth and reduced juice
BetOnline is on this page because it is the site readers most often mention for market coverage and pricing: reduced-juice options on some markets, higher betting limits than many rivals accept, and futures, props, soccer, golf and MMA lines running alongside the US majors. It also runs live in-play betting and an established racebook. The welcome offer is $250 in free bets, again with wagering conditions and qualifying-bet terms attached at the operator's end. The drawback is that the interface is dense and the promotional terms are intricate enough that bettors misread them — several of the complaints we receive about BetOnline turn out, on inspection, to be bonus terms working as written rather than a refusal to pay.
How the money side works, briefly
We don't take payments from readers — nothing on this site costs you anything, and we never ask for card details. The costs that matter are on the operator side, and a message to us about any of them should name the method you used:
- Crypto (commonly Bitcoin and other coins) is the fastest route in and out at most offshore sportsbooks, and usually the cheapest. It also exposes you to price volatility between deposit and withdrawal — a balance can lose value without a single bet being settled.
- Bank cards are widely accepted for deposits but frequently declined by US issuers, and they are rarely a withdrawal route.
- Bank wire handles larger payouts but is the slowest and usually carries a fee on one or both ends.
- Money transfer and voucher/player transfer options appear at several operators as alternatives when cards fail.
Every one of these has its own minimums, maximums, processing windows and fees, set by the operator and changed without much notice. We publish what operators advertise; advertised speeds are not tested results. Tell us when reality and advertising diverge, with dates.
What these operators run beside the sportsbook
Most of the brands here are not sportsbooks alone. Nearly all pair the sportsbook with an online casino — slots, table games and live-dealer rooms — and BetUS, for example, advertises a separate 25% casino bonus alongside its sports welcome offer, on its own terms. Several also run a racebook for horse racing, and some add poker. Funds often sit in one wallet across all of them, which is where bonus disputes tend to start: casino play can count differently toward sports rollover, or not at all. If you're contacting us about a locked balance, say which product the wagering happened in. Readers comparing casino-first options can also look at our casino coverage.
How we assess sportsbooks, if that's your question
We research operators rather than test them: we read published terms, license information, banking pages and payout policies, cross-check them against operator advertising, and weigh reader reports about payout speed and reliability. We record what we can verify, mark what is operator advertising as advertising, and say plainly when something is unresolved. Findings are dated — this page was last fact-checked Sep 27, 2026 — because bonus terms and banking options at offshore sportsbooks change often. More on the team and our approach is on our about page, and the site's terms of use set out the limits of what we publish.
Before you write
Include the operator name, the dates involved, the amount if money is at stake, the banking method, and any ticket reference. Don't send passwords, full card numbers or ID documents — we have no use for them and no need to hold them. Details that could identify you are only published with your permission.
Betting is entertainment and carries a real risk of losing money, and at an offshore sportsbook there is the additional risk that a payout is delayed or refused with no US authority to appeal to. Bet only what you can afford to lose, never to recover earlier losses, and note that offshore operators often lack the deposit limits, time-outs and self-exclusion tools that regulated US sportsbooks are required to provide. Help is available at 1-800-GAMBLER. If you have something to tell us, [email protected] reaches the editors directly.